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Privacy policy

Welcome to our website, powered by wix.com . This privacy policy explains how we, as the site administrators, collect, use, and protect your personal information when you visit our site. We want to inform you about the types of data we collect, how we use it, and the steps we take to ensure the security of your information.

1. What is privacy?

In the context of a privacy policy, this term refers to the measures taken by a company or website to protect users' personal data, such as names, addresses, financial information, etc. It also includes the practices for collecting, storing, and sharing this information, while complying with applicable laws and regulations, such as the GDPR (General Data Protection Regulation) in Europe.

2. What is personal data?

Personal data is any information that allows a natural person to be identified, directly or indirectly. In general, personal data is collected to provide a service or product to the user.

3. Why do we collect personal data?

We may collect personal data for a number of reasons, for example:

  • Provide the service or product you have chosen to receive from us

  • Provide ongoing technical assistance and support

  • To be able to contact you with general or personalized service-related notices and promotional messages

  • Improve the performance, operation and efficiency of our services

  • Create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services

  • Personalize your user experience

  • Comply with applicable laws and regulations.

We are committed to protecting the privacy of all users of this site. We collect information such as name in order to personalize the experience. This information is stored securely and is never shared with third parties without explicit consent. The information collected is retained for as long as necessary to provide the service and is then deleted from our databases. We regularly update our privacy policy to ensure that it reflects the latest privacy practices and regulations.

4. Data collected

We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; information about the computer and connection; and purchase history. We may use software tools to measure and collect session information, including page response times, the duration of visits to certain pages, information about page interactions, and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), feedback, responses, product reviews, recommendations, and personal profile.

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It’s important to know that Wix is a processor for your data. This means that Wix only processes your data following our instructions and on our behalf. Wix.com will not process your data for its own purposes. For more information about Wix's obligations as a data processor, please refer to their privacy policy.

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Here is a detailed list of the data typically collected by a website built on the Wix platform:

 

  • Personally identifiable information:

    • Full name

    • Email address

    • Phone number

    • Mailing address

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  • Account and usage details in case of account creation:

    • Username and password

    • Interactions with the site (visits, pages viewed)

    • User preferences and settings

    • Communications sent to the site, including support requests or questions

 

  • Financial information in case of online purchases:

    • Payment details such as credit or debit card number, expiration date, and security code

    • Purchase history and transactions

 

  • Technical and connection data:

    • IP address

    • Browser type and version

    • System configuration and platform

    • Connection information, including timestamps

 

  • Cookies and similar technologies:

    • Cookies to identify browser sessions

    • Web beacons to measure traffic

    • Embedded scripts to collect data on interactions with the site To learn more about this, we invite you to visit our Cookie Policy page. (add link to page)

 

  • Data collected by third parties:

    • Information collected by third-party ads or social plugins integrated into the site

    • Analytical data provided by services such as Google Analytics

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  • Automatically collected information:

    • Site activity logs

    • User performance and engagement data

 

  • Location data:

    • Approximate geographic location inferred from the IP address

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  • User-generated content:

    • Comments, reviews, and other public contributions

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  • Security information:

    • Details of secure login attempts and actions​​

5. How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.

6. How do we store, use, share and disclose your information?

Our website is powered by Wix. Wix provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix's data storage, databases and the general Wix applications. They store your data on secure servers behind a firewall.

Wix may store information about our website visitors in different locations. For example, personal information may be stored in data centers in the United States, Ireland, South Korea, Taiwan, or Israel. They may also use other jurisdictions as necessary and/or required by law to properly provide their services.

Wix is a global company that complies with the laws of the jurisdiction in the territories in which it operates. The processing of our customers' data may take place in the territory of the European Union, in Israel or in a third country, in the territory or in one or more specific sectors of that third country, which the European Commission has decided ensure an adequate level of protection (transfer based on an adequacy decision).

All direct payment gateways offered by Wix and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

7. Your choices

To learn more about personal data, including how to see what data has been collected and understand how to delete or block it, visit https://www.cnil.fr/ or https://www.priv.gc.ca/fr/ .


You can also object to the collection of personal data by changing the relevant settings in your browser. You can usually find these settings in the “Options” or “Preferences” menu of your browser.


Please note that deleting your personal data may prevent you from accessing certain areas or features of our Services, or may otherwise negatively impact your user experience.

In accordance with the GDPR , you can exercise your right to access all personal data we have collected about you, as well as your right to “be forgotten” (to permanently delete your data from our databases).

 

If you no longer wish us to process your data, please contact us at contact@marketrotters.com or send us a letter to Marketrotters SRL, Avenue de la Gare, 214 in 4460 Bierset (Belgium).

8. How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

9. Updates to our Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

10. Questions and contact details

For any questions or comments, please contact us at legal@marketrotters.com or send us a letter to Marketrotters SRL, Avenue de la Gare, 214 in 4460 Bierset (Belgium).

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